The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Escape
“The spa area was wonderfully inviting, and I spent hours unwinding in the pool and hot tub after a long day of exploring.” view full review
Delicious Breakfast
“Breakfast was extensive and delightful, offering plenty of choices that fueled my day perfectly.” view full review
Accessible Amenities
“The facilities were well designed, allowing easy mobility around the hotel, making my stay much more comfortable.” view full review
Cozy and Comfortable
“The room was clean and featured a comfortable bed that made for a great night's sleep after a day of adventure.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Skiing
Services
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's play area
Game room
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
C/ De La Roda # 2,
Andorra la Vella,
Andorra,
0,
Andorra la Vella
Map view
street view
C/ De La Roda # 2,
Andorra la Vella,
Andorra,
0,
Andorra la Vella
City landmarks
Spa Centre
Caldea
1.2
km
Public Building
Casa de la Vall
710 m
Avda. Carlemany 115
Perfume Museum
1.5
km
Shopping Area
Illa Carlemany Shopping Center
700 m
c. De la vall
Centro Historico
600 m
Museum
Carmen Thyssen Museum of Andorra
1.3
km
meritxel 13
Open Andorra
610 m
s/n Avinguda Carlemany
Sant Pere Martir Church
1.3
km
Bridge
Pont d'Engordany
1.3
km
Bridge
Puente de Paris
1.6
km
Nearby
Placa de la rotonda
The nobility of time
230 m
AD500 Andorra la Vella
Parc Central
410 m
Pl. Lidia Armengol
7 Poetes
490 m
Mirador de la Comella
160 m
Church
Sant Esteve Church
540 m
c. Prat de la Creu ed. Cierco
Mobili, de Miquel Barcelo
360 m
Church
Sant Andreu d'Andorra la Vella
420 m
Square
Plaza del Poble
570 m
38 Carrer Doctor Molines Al costat de Pyrénées Andorra
World Champions 99
240 m
Old Town
Barri Antic
330 m
Store
Pyrenees Andorra
400 m
Shopping Area
Cca - Centre Comercial Andorra
260 m
Rec de l'Obac
290 m
C/ Prat de la Creu
Karting Grandvalira
440 m
26 Avinguda de Tarragona
Andorra 2000 Centre Commercial
270 m
c. De la vall
Consell General
560 m
93 Avinguda Meritxell
E.Leclerc Hiper
410 m
Andorra la VellaAndorra
Coll Arenys
290 m
Museu Obert de Geologia. Roques al Carrer
160 m
La Casa de los Russos
160 m
Restaurants
Mama Maria
290 m
25 Av. Meritxell
El Jardi at Hotel Mercure
20 m
Sn C Carrer De La Roda
El Grill
120 m
S/N Carrer Prat De La Creu Hotel Novotel Andorra
Plato Restaurant
190 m
15-25 Carrer Prat De La Creu C. Prat De La Creu
El Refugi Alpi
210 m
73 Avinguda Meritxell
La Brasserie at Hotel Andorra Palace
390 m
58 Av. Meritxell
Italia Pizzeria Asador
200 m
C/ Prat de la Creu
Soho By Tasty
280 m
29/39 Street Prat de La Creu 29/39 Local 7
El Raval
230 m
5 Carrer Sant Esteve
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean rooms
courteous service
expensive dining
lack of spaciousness
7.8/10
Very good
Rooms
8.0
Location
8.7
Service
7.1
Dining
8.3
Guest reviews
7.8/10
based on 11 reviews
4/5
based on 484 reviews
8.0
8.0/10 based on 3299 reviews
#12 of 36 hotels in Andorra la Vella based on Tripadvisor
Maria
United States,
June
2024
7.8/10
The hotel offers a mix of positives and negatives. The rooms, though slightly dated, are clean, come with a Nespresso coffee machine, and a complimentary restocked minibar daily. The bed size is great. On the downside, the room looks good, but the service could use improvement.
Rooms
8.0
The room, despite being a bit dated, was clean with nice amenities like a Nespresso coffee machine and restocked minibar.
Service
5.0
The service was a bit unfriendly and robotic, lacking effective communication. Areas for improvement include friendliness and language skills.
Location
9.0
The hotel's location is fantastic, allowing easy access to various attractions in Andorra la Vella. It is not directly on a busy street, giving a more peaceful setting.
Dining
9.0
The dining experience was fantastic with a selection of delicious dishes, particularly the hand-cut steaks. The value for the price paid was excellent.
Facilities
8.0
The hotel offers various facilities such as room service, car hire, housekeeping, and laundry services. These services enhance the overall guest experience.
William
United States,
April
2024
7.8/10
My stay at the hotel was lovely overall. The room, although lacking tea and coffee making facilities, was better than expected, clean, and comfortable. The service was a bit lacking, with the staff seeming unattentive and not very welcoming. The location was great, especially for exploring the city center, although access to some amenities required additional navigation. The dining experience was excellent with a wide variety of options, and the facilities were satisfactory.
Rooms
8.0
The room was nice and better than what I expected. It was clean and comfortable, despite the absence of tea and coffee making facilities.
Service
6.0
The service was not as attentive and welcoming as I had hoped for. The interaction with the staff felt a bit miserable.
Location
9.0
The location was great, particularly for exploring the city center. However, access to certain amenities required navigation through other connected hotels.
Dining
9.0
The dining experience was excellent, offering a wide variety of options for breakfast. It was well worth the price.
Facilities
7.0
The facilities were satisfactory and met my basic needs during the stay.
Dan
United States,
March
2024
8.0/10
My stay at the hotel was comfortable and enjoyable. The rooms, though slightly dated, were clean and equipped with a Nespresso coffee machine and a complimentary replenished mini-bar daily. The power shower was a standout feature, and despite being close to the elevator, the room remained quiet.
Rooms
8.0
Service
7.0
Although the staff spoke little English and had some issues with communication, they were ultimately friendly and accommodating.
Location
9.0
The hotel's location was excellent, with easy access to breakfast options and within walking distance of key attractions and public transportation.
Dining
8.0
The dining experience was satisfying with a good selection offered for both breakfast and dinner.
Facilities
8.0
The hotel offered a variety of facilities and services to enhance the guest experience.
William
United States,
February
2024
7.8/10
The hotel is conveniently located in the city center, making it easy to access various amenities like restaurants and shopping malls within walking distance. The rooms are not as comfortable after a day of skiing, and there is a noticeable difference compared to the superior rooms. The service is outstanding from the cleaning staff to the hotel manager, with a warm welcome at the reception desk. However, some services like room service or car hire come at an extra cost of 2 euros. The dining experience offers a huge range of options in its buffet, both for breakfast and dinner.
Rooms
7.0
The rooms are not as comfortable after a day of skiing compared to the superior rooms.
Service
9.0
The service is outstanding, starting from the cleaning staff to the hotel manager. A warm welcome awaits you at the reception desk.
Location
8.0
The hotel is perfectly situated in the city center, allowing for easy access to restaurants and shopping malls within walking distance.
Dining
8.0
The dining experience offers a wide range of options in its buffet for both breakfast and dinner.
Facilities
7.0
Jim
United States,
January
2024
8.2/10
The hotel is located right in the heart of Andorra la Vella, making it convenient for exploring the city. The rooms, although comfortable, had a slight odor during the night and next morning. The hotel might appear a bit outdated but offers a central location with easy access to attractions and shopping.
Rooms
8.0
The rooms were very comfortable, but there was a slight smell during the night and next morning. They are well-furnished, although they might seem a bit outdated.
Service
7.0
The staff was very helpful and quickly sorted out a room mix-up. However, language barriers were encountered as the staff spoke little English and seemed somewhat robotic in responses.
Location
9.0
The location was perfect for shopping and exploring Andorra la Vella. It was also convenient for reaching ski resorts in Grandvalira, making it a great choice for both city and winter sports enthusiasts.
Dining
8.0
The dining experience was satisfying with a tasty and varied buffet, though the hot section could have been warmer. The value for the options provided was good.
Facilities
9.0
The hotel offered various facilities like room service, car hire, housekeeping, and tours/ticket assistance. These amenities added convenience to the stay.
Justin
United States,
December
2023
8.4/10
The service, from the cleaning staff to the hotel manager, is very courteous and professional. Its perfect location within walking distance to bus stops and great breakfast choices adds to the overall appeal of the hotel.
Rooms
8.0
Service
9.0
The service is very courteous, starting from the cleaning staff to the hotel manager.
Location
9.0
The location is perfect, within walking distance to bus stops and with great breakfast choices.
Dining
8.0
The dining offers a huge range of options in the buffet range, making it a big plus for guests.
Facilities
8.0
The facilities are well-maintained and meet guests' needs.
clean rooms
expensive dining
Scott
United States,
December
2023
7.8/10
I had a pleasant stay at the hotel. The room was quiet and provided all the comfort I needed, although it looked a bit dated. The breakfast room could use some updating before entering.
Rooms
8.0
The room was quiet with no disturbances from the street, and the beds were of good quality.
Service
7.0
The staff were very helpful and sorted out our room issue promptly, although the manager came off a bit surly during our interaction.
Location
9.0
The location was great with plenty of variety and fun activities nearby. It was also convenient to access the ski bus stops for the resorts.
Dining
8.0
The dining experience was enjoyable with a rich buffet offering, perfect for fueling up before hitting the slopes in the winter. However, I wish the cooked options were kept a bit hotter.
Facilities
7.0
The facilities were satisfactory and met my needs during my stay.
comfortable
dated
Richard
United States,
September
2023
7.2/10
Staying at this hotel was a mix of positives and negatives. The room, while a bit dated, was kept clean and had nice amenities like a Nespresso coffee machine and a complimentary restocked mini bar. Despite its location near the main road, the room was surprisingly quiet, which was a pleasant surprise. However, the service was inconsistent, with helpful moments like fixing a room mix-up but also unattentive and unhelpful encounters. The location, although central and enjoyable, had its drawbacks, such as lack of service and being too busy. The dining experience was mostly positive with a wide range of delicious food and friendly staff. The facilities were adequate but could be improved in certain aspects.
Rooms
8.0
The room was clean and had nice amenities like a Nespresso coffee machine and a complimentary restocked mini bar. Despite being a bit dated, it was comfortable.
Service
6.0
The service was a mix of helpful and unattentive moments. There were times when they were very accommodating, like fixing a room mix-up, but other occasions were marked by unhelpfulness and a surly attitude from the manager.
Location
7.0
The hotel's central location in Andorra la Vella was convenient and pleasant. However, there were drawbacks like lack of service and being too busy, especially for families.
Dining
8.0
The dining experience was mostly positive with a wide range of delicious food and warm smiles from staff. However, there were some areas that could be improved for a more exceptional experience.
Facilities
7.0
The facilities were adequate but could use some enhancements to provide a more luxurious and convenient stay.
Patrick
United States,
September
2023
8.8/10
The hotel was a pleasant surprise with big bonus rooms that were very comfortable, clean, and warm. The service, although initially not welcoming, turned out to be very pleasant and helpful in sorting out a room mix-up. The location was a bonus too, not directly on the busy street but close to ski slopes and spa facilities. The dining experience was very good with a wide variety of food options at a reasonable cost. Overall, a great value for money stay.
Rooms
9.0
The rooms were a big bonus, very comfortable, clean, and warm with all the necessary comforts and good quality beds.
Service
8.0
The service was very pleasant, starting with a not-so-welcoming experience that turned into a very positive interaction. They were very helpful in resolving a room mix-up.
Location
9.0
The location was very pleasant to use and relax in, not directly on the busy street but within walking distance to bus stops for easy access to ski slopes and spa facilities.
Dining
9.0
The dining experience was wonderful, offering an excellent buffet with a wide variety of both cooked and cold options at a good price.
Facilities
9.0
The hotel's facilities were great, with everything in good condition and functioning well.
comfortable rooms
initially unwelcoming service
Luis
United States,
September
2023
8.2/10
The hotel offers clean and comfortable rooms with a proper Nespresso coffee machine and replenished mini bar daily, providing a lovely view of the mountains. The late-night atmosphere is lively and popular with large families.
Rooms
8.0
The rooms were clean and dated but cozy, and the Nespresso coffee machine and complimentary mini bar were a nice touch. The view of the mountains added to the charm.
Service
7.0
The multilingual staff were welcoming and helpful. However, there were instances where service was lacking, with some staff members appearing disinterested.
Location
9.0
The hotel's location is excellent, offering a good breakfast selection and easy access to various amenities. The parking facilities were convenient and not directly on a busy street.
Dining
8.0
The dining options were varied and satisfying, particularly the buffet with its wide range of choices. However, the hot food section could have been warmer.
Facilities
9.0
The hotel features a range of facilities for guests' convenience, including room service, car hire, housekeeping, laundry, and tours/ticket assistance.
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