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Mercure Andorra Hotel, Andorra la Vella
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Key details
About the Hotel
C/ De La Roda # 2,
Andorra la Vella,
Andorra,
0,
Andorra la Vella
Mercure Andorra is situated in the heart of Andorra la Vella, providing easy access to the city's extensive duty-free shopping and scenic nature areas. This hotel combines authentic decor with modern amenities to enhance guest experiences. It is located near popular attractions such as the Gran Riu Valira River and boasts convenient proximity to major business and finance districts. The location is ideal for visitors looking to explore both cultural sites and outdoor activities in the Pyrenees.
Location
Mercure Andorra is strategically located close to commercial areas filled with shops, boutiques, bars, and restaurants. It is within walking distance of key attractions like Parc Central and Sant Esteve Church. The hotel provides easy access to nearby ski resorts and nature parks, making it a suitable base for both winter and summer activities. Public transportation options are readily available for exploring the wider region.
Rooms
The hotel offers 172 soundproofed rooms equipped with satellite TV, a telephone, and internet access. Each room features air conditioning, a minibar, a safety deposit box, and a writing desk for added convenience. Bathrooms are designed with comfort in mind, offering bathtubs or showers with complimentary toiletries. Guests can enjoy amenities such as iron facilities, flat-screen TVs, and wardrobe space.
Eat & Drink
Dining at Mercure Andorra includes three onsite restaurants serving a variety of cuisines, including Spanish dishes. A bar and a cozy café on the property provide additional dining options. Highchairs for infants and a focus on family-friendly values enhance the dining experience for guests with children. Room service is also available for added convenience.
Leisure & Business
The hotel features a spa with an indoor swimming pool, a whirlpool bath, and a Turkish bath for relaxation. Fitness facilities, including a gym, are available for guests seeking to stay active. Business travelers benefit from meeting facilities and a 24-hour front desk. Children-friendly facilities ensure that families are well-catered for.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort!
“The room was spacious, allowing for a comfortable and relaxing stay, perfect for unwinding after a long day.” view full review
Excellent Amenities!
“The hotel offered impressive facilities that greatly enhanced our experience, especially the sizable sauna which was a delightful bonus.” view full review
Breakfast Variety!
“The breakfast selection was enjoyable with a good range of options, making mornings more delightful despite the quality of some items.” view full review
Quick Assistance!
“When we requested extra pillows, the response was impressively fast, showcasing their commitment to guest comfort.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Ski storage
Elevator
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Skiing
Services
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's play area
Game room
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
C/ De La Roda # 2,
Andorra la Vella,
Andorra,
0,
Andorra la Vella
Map view
street view
C/ De La Roda # 2,
Andorra la Vella,
Andorra,
0,
Andorra la Vella
City landmarks
Spa Center
Caldea
4000 ft
Public Building
Casa de la Vall
2400 ft
Avda. Carlemany 115
Perfume Museum
5000 ft
Shopping Area
Illa Carlemany Shopping Center
2300 ft
c. De la vall
Centro Historico
2000 ft
Museums
Carmen Thyssen Museum of Andorra
4300 ft
meritxel 13
Open Andorra
2100 ft
s/n Avinguda Carlemany
Sant Pere Martir Church
4200 ft
Bridges
Pont d'Engordany
4200 ft
Bridges
Puente de Paris
5200 ft
Nearby
Placa de la rotonda
The nobility of time
800 ft
AD500 Andorra la Vella
Parc Central
1400 ft
Pl. Lidia Armengol
7 Poetes
1700 ft
Mirador de la Comella
600 ft
Church
Sant Esteve Church
1800 ft
c. Prat de la Creu ed. Cierco
Mobili, de Miquel Barcelo
1200 ft
Church
Sant Andreu d'Andorra la Vella
1400 ft
Square
Plaza del Poble
1900 ft
38 Carrer Doctor Molines Al costat de Pyrénées Andorra
World Champions 99
800 ft
Old Town
Barri Antic
1100 ft
Store
Pyrenees Andorra
1400 ft
Shopping Area
Cca - Centre Comercial Andorra
900 ft
Rec de l'Obac
1000 ft
C/ Prat de la Creu
Karting Grandvalira
1500 ft
26 Avinguda de Tarragona
Andorra 2000 Centre Commercial
900 ft
c. De la vall
Consell General
1900 ft
93 Avinguda Meritxell
E.Leclerc Hiper
1400 ft
Andorra la VellaAndorra
Coll Arenys
1000 ft
Museu Obert de Geologia. Roques al Carrer
600 ft
La Casa de los Russos
600 ft
Restaurants
Mama Maria
1000 ft
25 Av. Meritxell
El Jardi at Hotel Mercure
100 ft
Sn C Carrer De La Roda
El Grill
400 ft
S/N Carrer Prat De La Creu Hotel Novotel Andorra
Plato Restaurant
700 ft
15-25 Carrer Prat De La Creu C. Prat De La Creu
El Refugi Alpi
700 ft
73 Avinguda Meritxell
La Brasserie at Hotel Andorra Palace
1300 ft
58 Av. Meritxell
Italia Pizzeria Asador
700 ft
C/ Prat de la Creu
Soho By Tasty
1000 ft
29/39 Street Prat de La Creu 29/39 Local 7
El Raval
800 ft
5 Carrer Sant Esteve
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean rooms
courteous service
expensive dining
lack of spaciousness
7.8/10
Very good
Rooms
8.0
Location
8.7
Service
7.1
Dining
8.3
Guest reviews
7.8/10
based on 11 reviews
4/5
based on 484 reviews
8.0
8.0/10 based on 3299 reviews
#12 of 36 hotels in Andorra la Vella based on Tripadvisor
Maria
United States of America,
June
2024
7.8/10
The hotel offers a mix of positives and negatives. The rooms, though slightly dated, are clean, come with a Nespresso coffee machine, and a complimentary restocked minibar daily. The bed size is great. On the downside, the room looks good, but the service could use improvement.
Rooms
8.0
The room, despite being a bit dated, was clean with nice amenities like a Nespresso coffee machine and restocked minibar.
Service
5.0
The service was a bit unfriendly and robotic, lacking effective communication. Areas for improvement include friendliness and language skills.
Location
9.0
The hotel's location is fantastic, allowing easy access to various attractions in Andorra la Vella. It is not directly on a busy street, giving a more peaceful setting.
Dining
9.0
The dining experience was fantastic with a selection of delicious dishes, particularly the hand-cut steaks. The value for the price paid was excellent.
Facilities
8.0
The hotel offers various facilities such as room service, car hire, housekeeping, and laundry services. These services enhance the overall guest experience.
William
United States of America,
April
2024
7.8/10
My stay at the hotel was lovely overall. The room, although lacking tea and coffee making facilities, was better than expected, clean, and comfortable. The service was a bit lacking, with the staff seeming unattentive and not very welcoming. The location was great, especially for exploring the city center, although access to some amenities required additional navigation. The dining experience was excellent with a wide variety of options, and the facilities were satisfactory.
Rooms
8.0
The room was nice and better than what I expected. It was clean and comfortable, despite the absence of tea and coffee making facilities.
Service
6.0
The service was not as attentive and welcoming as I had hoped for. The interaction with the staff felt a bit miserable.
Location
9.0
The location was great, particularly for exploring the city center. However, access to certain amenities required navigation through other connected hotels.
Dining
9.0
The dining experience was excellent, offering a wide variety of options for breakfast. It was well worth the price.
Facilities
7.0
The facilities were satisfactory and met my basic needs during the stay.
Dan
United States of America,
March
2024
8.0/10
My stay at the hotel was comfortable and enjoyable. The rooms, though slightly dated, were clean and equipped with a Nespresso coffee machine and a complimentary replenished mini-bar daily. The power shower was a standout feature, and despite being close to the elevator, the room remained quiet.
Rooms
8.0
Service
7.0
Although the staff spoke little English and had some issues with communication, they were ultimately friendly and accommodating.
Location
9.0
The hotel's location was excellent, with easy access to breakfast options and within walking distance of key attractions and public transportation.
Dining
8.0
The dining experience was satisfying with a good selection offered for both breakfast and dinner.
Facilities
8.0
The hotel offered a variety of facilities and services to enhance the guest experience.
William
United States of America,
February
2024
7.8/10
The hotel is conveniently located in the city center, making it easy to access various amenities like restaurants and shopping malls within walking distance. The rooms are not as comfortable after a day of skiing, and there is a noticeable difference compared to the superior rooms. The service is outstanding from the cleaning staff to the hotel manager, with a warm welcome at the reception desk. However, some services like room service or car hire come at an extra cost of 2 euros. The dining experience offers a huge range of options in its buffet, both for breakfast and dinner.
Rooms
7.0
The rooms are not as comfortable after a day of skiing compared to the superior rooms.
Service
9.0
The service is outstanding, starting from the cleaning staff to the hotel manager. A warm welcome awaits you at the reception desk.
Location
8.0
The hotel is perfectly situated in the city center, allowing for easy access to restaurants and shopping malls within walking distance.
Dining
8.0
The dining experience offers a wide range of options in its buffet for both breakfast and dinner.
Facilities
7.0
Jim
United States of America,
January
2024
8.2/10
The hotel is located right in the heart of Andorra la Vella, making it convenient for exploring the city. The rooms, although comfortable, had a slight odor during the night and next morning. The hotel might appear a bit outdated but offers a central location with easy access to attractions and shopping.
Rooms
8.0
The rooms were very comfortable, but there was a slight smell during the night and next morning. They are well-furnished, although they might seem a bit outdated.
Service
7.0
The staff was very helpful and quickly sorted out a room mix-up. However, language barriers were encountered as the staff spoke little English and seemed somewhat robotic in responses.
Location
9.0
The location was perfect for shopping and exploring Andorra la Vella. It was also convenient for reaching ski resorts in Grandvalira, making it a great choice for both city and winter sports enthusiasts.
Dining
8.0
The dining experience was satisfying with a tasty and varied buffet, though the hot section could have been warmer. The value for the options provided was good.
Facilities
9.0
The hotel offered various facilities like room service, car hire, housekeeping, and tours/ticket assistance. These amenities added convenience to the stay.
Justin
United States of America,
December
2023
8.4/10
The service, from the cleaning staff to the hotel manager, is very courteous and professional. Its perfect location within walking distance to bus stops and great breakfast choices adds to the overall appeal of the hotel.
Rooms
8.0
Service
9.0
The service is very courteous, starting from the cleaning staff to the hotel manager.
Location
9.0
The location is perfect, within walking distance to bus stops and with great breakfast choices.
Dining
8.0
The dining offers a huge range of options in the buffet range, making it a big plus for guests.
Facilities
8.0
The facilities are well-maintained and meet guests' needs.
clean rooms
expensive dining
Scott
United States of America,
December
2023
7.8/10
I had a pleasant stay at the hotel. The room was quiet and provided all the comfort I needed, although it looked a bit dated. The breakfast room could use some updating before entering.
Rooms
8.0
The room was quiet with no disturbances from the street, and the beds were of good quality.
Service
7.0
The staff were very helpful and sorted out our room issue promptly, although the manager came off a bit surly during our interaction.
Location
9.0
The location was great with plenty of variety and fun activities nearby. It was also convenient to access the ski bus stops for the resorts.
Dining
8.0
The dining experience was enjoyable with a rich buffet offering, perfect for fueling up before hitting the slopes in the winter. However, I wish the cooked options were kept a bit hotter.
Facilities
7.0
The facilities were satisfactory and met my needs during my stay.
comfortable
dated
Richard
United States of America,
September
2023
7.2/10
Staying at this hotel was a mix of positives and negatives. The room, while a bit dated, was kept clean and had nice amenities like a Nespresso coffee machine and a complimentary restocked mini bar. Despite its location near the main road, the room was surprisingly quiet, which was a pleasant surprise. However, the service was inconsistent, with helpful moments like fixing a room mix-up but also unattentive and unhelpful encounters. The location, although central and enjoyable, had its drawbacks, such as lack of service and being too busy. The dining experience was mostly positive with a wide range of delicious food and friendly staff. The facilities were adequate but could be improved in certain aspects.
Rooms
8.0
The room was clean and had nice amenities like a Nespresso coffee machine and a complimentary restocked mini bar. Despite being a bit dated, it was comfortable.
Service
6.0
The service was a mix of helpful and unattentive moments. There were times when they were very accommodating, like fixing a room mix-up, but other occasions were marked by unhelpfulness and a surly attitude from the manager.
Location
7.0
The hotel's central location in Andorra la Vella was convenient and pleasant. However, there were drawbacks like lack of service and being too busy, especially for families.
Dining
8.0
The dining experience was mostly positive with a wide range of delicious food and warm smiles from staff. However, there were some areas that could be improved for a more exceptional experience.
Facilities
7.0
The facilities were adequate but could use some enhancements to provide a more luxurious and convenient stay.
Patrick
United States of America,
September
2023
8.8/10
The hotel was a pleasant surprise with big bonus rooms that were very comfortable, clean, and warm. The service, although initially not welcoming, turned out to be very pleasant and helpful in sorting out a room mix-up. The location was a bonus too, not directly on the busy street but close to ski slopes and spa facilities. The dining experience was very good with a wide variety of food options at a reasonable cost. Overall, a great value for money stay.
Rooms
9.0
The rooms were a big bonus, very comfortable, clean, and warm with all the necessary comforts and good quality beds.
Service
8.0
The service was very pleasant, starting with a not-so-welcoming experience that turned into a very positive interaction. They were very helpful in resolving a room mix-up.
Location
9.0
The location was very pleasant to use and relax in, not directly on the busy street but within walking distance to bus stops for easy access to ski slopes and spa facilities.
Dining
9.0
The dining experience was wonderful, offering an excellent buffet with a wide variety of both cooked and cold options at a good price.
Facilities
9.0
The hotel's facilities were great, with everything in good condition and functioning well.
comfortable rooms
initially unwelcoming service
Luis
United States of America,
September
2023
8.2/10
The hotel offers clean and comfortable rooms with a proper Nespresso coffee machine and replenished mini bar daily, providing a lovely view of the mountains. The late-night atmosphere is lively and popular with large families.
Rooms
8.0
The rooms were clean and dated but cozy, and the Nespresso coffee machine and complimentary mini bar were a nice touch. The view of the mountains added to the charm.
Service
7.0
The multilingual staff were welcoming and helpful. However, there were instances where service was lacking, with some staff members appearing disinterested.
Location
9.0
The hotel's location is excellent, offering a good breakfast selection and easy access to various amenities. The parking facilities were convenient and not directly on a busy street.
Dining
8.0
The dining options were varied and satisfying, particularly the buffet with its wide range of choices. However, the hot food section could have been warmer.
Facilities
9.0
The hotel features a range of facilities for guests' convenience, including room service, car hire, housekeeping, laundry, and tours/ticket assistance.
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